Terms of Service

Effective Date: 20 February 2026

1. Introduction

These Terms of Service (“Terms”) govern the consulting services provided under the trading name BidWise Consulting SA, operated by BidWise Group (Pty) Ltd, a company registered in the Republic of South Africa (“BidWise”, “we”, “us”, or “our”).

By accessing our website or engaging our services, you (“the Client”, “you”, or “your”) agree to be bound by these Terms.

BidWise provides tender consulting, compliance guidance, administrative support, and related advisory services. These Terms apply to all services delivered by BidWise and its authorised consultants or external support partners.

2. Scope of Services

BidWise provides consulting and administrative support relating to tender preparation, compliance guidance, document coordination, and procurement processes.

Unless expressly agreed in writing:

  • BidWise does not act as a legal, financial, or tax advisor.

  • BidWise does not guarantee tender awards, procurement outcomes, or contract success.

  • Final responsibility for pricing, technical submissions, and business decisions remains with the Client.

3. Client Responsibilities

The Client agrees to:

  • Provide accurate and complete information required for tender preparation.

  • Review and approve submissions, documents, and declarations before signing or submission.

  • Ensure that all information supplied complies with applicable laws and procurement requirements.

  • Provide documentation and approvals within agreed timelines to avoid delays.

BidWise is not responsible for delays caused by incomplete information, late responses, or incorrect data provided by the Client.

4. Fees, Invoices & Payment Terms

Fees for services will be outlined in written quotations, onboarding documents, or invoices issued to the Client.

A New Client Deposit or onboarding credit may be required before work begins. This deposit is applied toward future services and will be deducted from subsequent invoices as work is delivered.

Unless otherwise agreed in writing:

  • Invoices are payable within the stated payment terms.

  • BidWise reserves the right to pause or delay services where payment is overdue.

  • Late payments may affect delivery timelines or tender preparation schedules.

All pricing is quoted in South African Rand (ZAR) unless otherwise stated. Where applicable, VAT may be applied in accordance with South African tax regulations.

5. Submission & Authorisation

Where agreed, BidWise may assist with preparing and coordinating tender submissions on behalf of the Client.

The Client remains fully responsible for:

  • final review and approval of documents,

  • signing authority, and

  • the accuracy of submitted information.

BidWise will not submit documentation without appropriate authorisation from the Client.

6. Confidentiality

BidWise treats all client information as confidential and will not disclose information to third parties except where required to deliver services or where legally required.

Clients agree not to share BidWise’s internal templates, methodologies, or proprietary materials without written permission.

7. Intellectual Property

All materials, templates, workflows, and internal processes developed by BidWise remain the intellectual property of BidWise unless otherwise agreed in writing.

Clients are granted a non-exclusive licence to use deliverables strictly for their own business purposes.

8. Limitation of Liability

BidWise provides consulting services in good faith and based on information supplied by the Client.

To the fullest extent permitted by law:

  • BidWise shall not be liable for tender outcomes, procurement decisions, or third-party actions.

  • BidWise shall not be responsible for indirect or consequential losses arising from the use of its services.

  • The Client acknowledges that tender success depends on multiple external factors beyond BidWise’s control.

9. Termination

Either party may terminate services by written notice.

BidWise reserves the right to suspend or terminate services where:

  • invoices remain unpaid,

  • required information is not provided,

  • or the Client breaches these Terms.

Fees for work already performed remain payable upon termination.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms or the provision of services shall be subject to the jurisdiction of the South African courts.

11. Service Delivery & External Partners

BidWise may engage authorised consultants, contractors, or external administrative partners to support the delivery of services. All such individuals operate under the direction of BidWise and are bound by confidentiality and professional obligations.

The Client acknowledges that services may involve collaboration between BidWise and its support partners to ensure efficient delivery and project coordination.

12. Website Use

Content provided on this website is for general informational purposes only and does not constitute professional advice.

BidWise makes reasonable efforts to keep website content accurate but does not guarantee completeness or ongoing availability.

13. Changes to These Terms

BidWise reserves the right to update these Terms from time to time. Updated versions will be published on this page with a revised effective date.

Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

Contact Information

  • Client Support

  • Email: Click

  • BidWise Consulting SA (a trading name of BidWise Group (Pty) Ltd)